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Core values

Our mission is to be recognised as the leading distribution channel for General Insurance solutions via our Authorised Representative Network. We achieve this by providing access to a broad range of general insurance advice to meet a diverse range of general insurance customer needs. In doing so, we offer expertise and practical support to our advisers to foster a long term and mutually beneficial working relationship with all stake holders.

Our core values are trust, partnership, excellence, teamwork and accountability.

Trust: We keep our promises and are committed to doing business the right way.

Partnership: We work collaboratively with our advisers to improve their productivity and service to their clients.

Excellence: We strive for the highest standards in all we do. We work to provide exceptional service and support for our advisers and clients.

Teamwork: A commitment to common goals and support for our advisers by building productive, long-term relationships.

Accountability: We take responsibility and follow through on all aspects of what we do, on a daily basis.


Steadfast Member


Resilium Insurance Broking Pty Ltd is part of the largest insurance broker network in Australia and New Zealand, the Steadfast Group.

Comprised of over 300 brokerages spread across more than 700 offices, the Steadfast Group generated over $6.1 billion in sales in FY15. This scale gives Steadfast flexibility and influence when negotiating with major insurers on behalf of Steadfast brokers and results in us being able to provide our customers with access to multiple insurance companies, a broad range of products, competitive pricing and valuable advice.

As a client of a Steadfast network insurance broker, you get the best of both worlds – local and personalised service, with the insurance expertise and support of a large organisation.